Create an account or sign in to comment. I figured it out - need to disable panel self refresh. How to Change Graphics Settings (Panel Self Refresh) I recently updated Tumbleweed with the latest updates on my laptop (yoga 2 pro) and have been suffering from bad screen flickering. Close. Under Panel Self-Refresh, select Disable. Utility apps include the self-explanatory Dell Customer Connect and Dell Power Manager. As an XPS 15 owner, Dell Update is the app I probably use the most. 1. If yes., did the aforementioned workaround solve the issue? I noticed it right after updating to the Creators Update, and it persisted even after doing a complete fresh install of the surface. In that case, we would recommend you to install the Intel HD drivers from your device manufacturer’s website and install them directly through the device manager. The fix is available directly from Dell. In the confirmation window, click Yes Let us know if that works. Updated to the newer intel gfx drivers and disabled the panel self refresh and "extended battery life for gaming" The fan on the left has a noticeable grinding sound :/ is there a simple fix for that (reseat?) Disabling Panel Self-Refresh in the Intel HD Graphics Control Panel didn't do anything for me either. Greetings, Last month my non-profit purchased 3 XPS 13 9300s: one for me (to replace my 9-year old laptop…), one for my boss, and one for the organization’s President. Hello, My 2 day old Dell XPS 15 9500 with Nvidia card is freezing about 4 times a day. This is a problem that takes the sleep of many XPS owners. I'm having the same problem as well, on my 1st gen X1 Yoga (model 20FQ). Log in or sign up to leave a comment log in sign up. Then open Intel Graphics Control Panel and disable PSR in the power section. I am wondering if it's a general issue with this model or that my laptop is broken. Thankfully, this bug seems to be a weird side effect caused by a setting in Intel’s graphics drivers, and once I disabled the Panel Self-Refresh option, the issue went away completely. 100% Upvoted. The display flickers sometimes (white screen with colored vertical stripes). https://www.anandtech.com/show/7208/understanding-panel-self-refresh He thinks Windows pushed an update/ UEFI capsule BIOS update on him. Seems to happen mostly when watching videos or while in online meetings with video. share. Posted by 2 hours ago. Install the latest Dell drivers because the latest Intel DCH drivers remove Intel Graphics Control Panel. See example below. How to Disable the PSR : 1.Right-click on the Desktop, and select Intel® Graphics Settings https://dell.to/2CLRAcm on Power to access the Power Section 3.Under Power section uncheck the Panel Self-Refresh to disable it. On the left pane, click On Battery. or does it need an engineer to replace it? 0 comments. This is not a problem with the panel but rather a problem with the way the panels are configured for the XPS 13, as the same panel exists in the Dell's Latitude 13 7000 series (e7370) FHD model but with CABC disabled. The first two have been fine, but the one for the President has been having an issue. Let us know if you need any assistance. I'm running the latest drivers, and keep the rest of the OS and bios up to date as well. it is not very frequent but needs to restart or log in again to be fixed every time. The problem is related to PSR (Panel Self Refresh). Look for ‘Panel Self Refresh’ and turn it off for both “On Battery” and “Plugged In”. This is a tutorial on how to get colors right on Dell XPS series from this year, might apply to older models with Intel Command Center.. ... with "panel self refresh" turned off and alike.. Congrats. Others have also reported this concern that the Panel Self-Refresh is causing their screen to flicker and freeze. Reboot and it should work - the … In August 2019 I purchased a Developer Edition Dell XPS 13 9380 which came with Dell’s version of Ubuntu pre-installed. XPS Help. I hope this helps Cheers Link to post Share on other sites. Panel Self Refresh is really made to reduce power consumption on the computing side of the equation not really the display side per say. XPS Help. ... Panel Self Refresh. A new Intel driver? They look like the screen glitches I was getting on my old Yoga 2 Pro when the Panel self refresh option was enabled in Intel graphics settings. ha1o2surfer, May 6, 2018 #18. If I am watching videos the audio will continue. If you own a Surface Pro 7., are you facing the random shutdown issue? Vasudev and Maleko48 like this. I'd be tempted to try and run the fans full speed to see if that cures it but haven't found a manual fan control app to do it yet. I will try disabling panel self refresh. On older versions of Windows, you can find the Display setting in the Control Panel. Right-click on the desktop and select Graphics Properties. Wow! You need to be a member in order to leave a comment . Is there a permanent fix? It should be all good now. And despite being a glossy panel, Dell has equipped all of the XPS 15’s displays with an anti-reflective coating that does just enough to prevent glare or reflections from being distracting while still making sure colors appear rich and vibrant. Sort by. KP In Intel Graphics Settings, select power, and disable Panel Self-Refresh. After experiencing some noticeable screen flickering even after turning off DBC, I ran into this page on the Arch Wiki. The Panel Self Refresh (PSR) tech claims to boost battery life by up to 45 minutes Allen Ngo , 09/15/2011 Reviews , News , CPU , GPU , Articles , Columns , Other The interesting fact is that this happens even with Dell’s pre-installed version of Ubuntu 19.10. Click the toggle of Panel Self Refresh to disable the option Does anybody know what the problem might be? also you can use the key combination Win+Ctrl+Shift+B to restart display driver when issue occurs.Try using Intel Graphics Command Center Beta from Microsoft store it works MUCH better on my XPS 13 9300. If I am using a second monitor only the laptop screen will freeze and programs and windows are still running. In Windows 10 though, it’s harder to access and the Control Panel and of course, getting to this setting isn’t possible anymore. I have just bought the XPS 13 9380 with FHD screen, and I am experiences some LCD glitches. The idea behind Panel Self Refresh is a sound one, when displaying static images there is no need for the GPU portion of your processor to be refreshing it at full speed. I am also having this issue on my Dell XPS 15 with nvidia card. launch IGCC. In the Intel Graphics Control Panel, click Power. The most convenient way to install Arch Linux is by disabling "Secure Boot" (Secure Boot > Disable). Dell XPS 9500 Still Freezing Even With Panel Self-Refresh Off. I am in contact with intel support for now. Click System > Power, locate Power Settings > Panel Self Refresh. The problem occurs both on battery power and while plugged in. Hi, You could try disabling panel refresh from Intel graphics settings. In a separate post (which I do not have the option of replying to - for reasons unknown - inquiry to moderator), in a previous version of the Intel Graphics Control Panel, item (1) was listed as well as a separate ("On Line Power") option to also turn off Panel Refresh. save hide report. Now a great side effect is the display using less power but not nearly as much as if you just reduced the backlight. Radixtrator Newbie. We recommend you disable the panel self refresh from the Intel graphics control panel. It seems like that the Panel Self Refresh (PSR) feature of the display is causing that problem. Does anyone else still have freezing issues even after turning panel self-refresh off? Change Refresh Rate. Graphics Command Center / System (4 squares if window is minimized) / Power - the option for "Panel Self Refresh" is under both "On Battery" and "Pugged In". This worked for my 9380 although it only had an occasional flicker not your other symptoms: Dell XPS 13 9380 screen flickering Search for Intel Graphics Control Panel/Command Center When it opens click the Power icon (or System then Power in Command Center) Under change settings for the plan, change Panel Self Refresh to Disabled Save Profile Can't remember if you need to restart or not. I just received my xps 13 9380 today (with FHD non-touch display). Download the latest Intel Graphics Command Center Application (IGCC) from Dell support site and install it. The laptop is 2 days old. Since kernel versions 5.2.0 or 5.3.0 this PSR is active by default. But the panel self refresh is disabled (it's disabled because I have the keyboard skipping bug, and that's an "official" workaround until the BIOS fix is released). Dell XPS 9500 Still Freezing Even With Panel Self-Refresh Off. For good measure: update your bios from the HP download site. Panel Self Refresh (PSR), a power saving feature used by Intel iGPUs can cause screen flickering. Instead of using the Control Panel … Let us know in the comments below. via Windowslatest Reboot your device. BIOS . It concerns JPEG-like artifacts, especially visible around black font on a grey or white background. Thankfully, this bug seems to be a weird side effect caused by a setting in Intel’s graphics drivers, and once I disabled the Panel Self-Refresh option, the issue went away completely.