We left some on the plate which is not something we do. Good drinks menu and we can’t wait to go back again. However, please do keep in mind that we reserve the robata counter for walk-in guests, so you would be more than welcome to dine with us that way! We’ve always wanted to visit this restaurant after hearing such good things. You can imagine, after this experience we didn’t even want to come back though if we didn’t the restaurant will charge you fee and we were hungry, so had to return. Their desserts are ok rather than great. Sponsored . I added my dissatisfaction to their Instagram feed. Then when we returned she confused us again and first sent us downstairs then brought us back upstairs...just so weird. To add insult to injury Roka had the audacity to delete the negative comments from their insta feed. The waiter who looked after us was full of energy and always there when you...needed something. Thank you for choosing to celebrate with us here at ROKA Charlotte Street! Award Winning. Reserve a table at ROKA Charlotte Street, London on Tripadvisor: See 2,235 unbiased reviews of ROKA Charlotte Street, rated 4.5 of 5 on Tripadvisor and ranked #869 of 23,143 restaurants in … rather than 9pm is not how you want to be greeted. Dominated by the centrally lo NoPHONE...CALL NO EMAIL NOTHING. We’ve always wanted to visit this restaurant after hearing such good things. The waitress that served us was very pleasant and friendly, recommended the most gorgeous sake I have had in a long time. Your early so you will need to leave at 8.30pm...rather than 9pm is not how you want to be greeted.More, Very good! Radio silence. In accordance with government guidelines, all ROKA London locations are temporarily closed but will continue to offer collection & delivery options. Other then the waitress that talked to us, the food was brought up by another person who just announced the dish and left, we are used to with any tasting menus to always get a bit of explanation of what’s on our dish but here nothing, so I tried to follow from the menu which I then realised he wasn’t even bringing it in a right order...for £90 menu per person that’s a big no-no in my book. NoPHONE...CALL NO EMAIL NOTHING. Junior Sous Chef. The original Roka, where people come for the lively atmosphere as much as the cooking. I have always been fond of Roka because that is a venue where my other half took me to dinner back in 2013. Thank you for choosing to celebrate with us here at ROKA Charlotte Street! You can imagine, after this experience we didn’t even want to come back though if we didn’t the restaurant will charge you fee and we were hungry, so had to return. Food was excellent, venue ok, service dissapointing. We left some on the plate which is not something we do. Every dish was nice, my hubby didn’t like the broccoli non shimne, it was Smokey and tangy and right to my liking ...so happy days,it meant more for me. When I said sorry, can you explain why not, she said you will need to order the whole dinner outside, you might agree to that in a pub but not a place that you are going to spend a lot for dinner. If there is availability when you arrive, we can seat you directly. Bookings are recommended to avoid disappointment. ours. We both had the seasonal tasting menu (£70/person). Restaurant description Offering award-winning Japanese cuisine, ROKA Charlotte Street serves Robatayaki-style fresh sushi, tempura and mouth-watering robata grilled dishes. Can a gluten free person get a good meal at this restaurant? Shame they have to shut at 10pm as it is a really safe place to dine!More, This is the version of our website addressed to speakers of English in the United States. Note: your question will be posted publicly on the Questions & Answers page. A disgrace. It’s 8.35. Other then the waitress that talked to us, the food was brought up by another person who just announced the dish and left, we are used to with any tasting menus to always get a bit of explanation of what’s on our dish but here nothing, so I tried to follow from the menu which I then realised he wasn’t even bringing it in a right order...for £90 menu per person that’s a big no-no in my book. Choose a location. We love Japanese food and trying out Japanese and Asian Fusion restaurants in London became a hobby of...ours. Can a gluten free person get a good meal at this restaurant? ROKA Dubai. As we were eating and catching up the restaurant manager came over and told us we were being to loud and wanted us to keep the noise down. Are you sure you want to delete this answer? They also thoughtfully brought our desert platter with a “Happy Birthday” sign after us very briefly mentioning that it was a birthday trip at reception. The hot pots and the sushi are to die for, while the sleek modern atmosphere and the polite staff add to the overall great experience. The only objection with the menu from us is that the order was off, my hubby is a classically trained chef and for fun he creates tasting menus at home (which was our going out out during lockdown) so by now I have learnt a thing of two about the best order and sadly ROKA menu just made it way too heavy towards the end with blackened cod and wagu at the complete end, the dishes were superb and tender but a bit waisted so late into the menu as you were quite full and I don’t think were able to enjoy it to its fullest. I added my dissatisfaction to their Instagram feed. You can imagine, after this experience we didn’t even want to come back though if we didn’t the restaurant will charge you fee and we were hungry, so had to return. JUST TAKE THE MONEY AND LEAVE US WITH NOTHING. In overall, I would give our experience 6.5-7 out 10, as don’t think it was worth the money and I don’t think I would want to come back. It’s 8.35. Some of the best Japanese food I’ve had in London. Otherwise, you can join us for a drink in SHOCHU and we will let you know once space becomes available. Superb menu with great choice of flavours. aldwych canary wharf. What’s on. Never ever again will I visit ROKA. Cocotte Notting Hill. I added my dissatisfaction to their Instagram feed. LONDON W1, LONDON POSTAL DISTRICTS. LEARN MORE. Order food online at ROKA Charlotte Street, London with Tripadvisor: See 2,235 unbiased reviews of ROKA Charlotte Street, ranked #878 on Tripadvisor among 23,148 restaurants in London. Roka is an Asian fusion style restaurant on busy Charlotte street in Soho London. AND I EXPECT A REFUND IMMEDIATELYMore, Beautiful evening at ROKA for my boyfriend’s 30th. Official Rating. They also thoughtfully brought our desert platter with a “Happy Birthday” sign after us very briefly mentioning that it was a birthday trip at reception. Follow us on Twitter @RokaCharlotteSt & Instagram @RokaRestaurant In terms of price, it is difficult to estimate as it largely depends on what you choose to eat and drink on the day. When I said sorry, can you explain why not, she said you will need to order the whole dinner outside, you might agree to that in a pub but not a place that you are going to spend a lot for dinner. I went to the toilet twice in the evening and the situation was the same, so no one cleaned the toilet in a space of two hours which is a worry especially with Covid high alert. I hope you are not right with your statement that they are ignoring licensing laws. CALL NO EMAIL NOTHING. The hot pots and the sushi are to die for, while the sleek modern atmosphere and the polite staff add to the overall great experience. Red Carnation Hotels Collection in London, Hotels near V&A - Victoria and Albert Museum, African Restaurants with Buffet in London, Caribbean Restaurants for Large Groups in London, French Restaurants with Outdoor Seating in London, Best Okonomiyaki & Takoyaki (Flour Dish) in London, Restaurants for Special Occasions in London, Restaurants with Outdoor Seating in London, Mexican Restaurants for Lunch in Southwark. Whenever possible we tend to go for tasting menus, and wherever possible also with drinks pairing. 306 reviews. I will NEVER return to what WAS one of my families favourites. I went on Instagram and saw several others had voiced the same complaint as me. Roka Charlotte Street information - Roka is a truly outstanding grill and Japanese restaurant a few minutes walk from Tottenham Court Road, co-founded by Rainer Becker and Arjun Waney in 2004. ROKA Charlotte Street, London: Se 2.235 objektive anmeldelser af ROKA Charlotte Street, som har fået 4,5 af 5 på Tripadvisor og er placeret som nr. Their desserts are ok rather than great.More, Food was excellent and service very good. Fantastic lockdown takeaway from Roka (tokusen set menu). ROKA Aldwych ROKA Canary Wharf ROKA Charlotte Street ROKA Mayfair Shochu Lounge ROKA Dubai. They also thoughtfully brought our desert platter with a “Happy Birthday” sign after us very briefly mentioning that it was a birthday trip at reception. Their customres are often loud and unruly well beyond closing time. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Lots to be improved but rather then ending it on a sour note, their cocktail menu whilst short, the drinks were delicisious..we tried ROKA negroni and Ichigo Kub, they were absolutely divine. I’ve only returned once which was on my 2nd year anniversary this year. In overall, I would give our experience 6.5-7 out 10, as don’t think it was worth the money and I don’t think I would want to come back. ROKA Charlotte Street, London: Lihat 2.224 ulasan objektif tentang ROKA Charlotte Street, yang diberi peringkat 4,5 dari 5 di Tripadvisor dan yang diberi peringkat No.734 dari 22.826 restoran di London. However, please do keep in mind that we reserve the robata counter for walk-in guests, so you would be more than welcome to dine with us that way! Their cocktails are interesting, I particularly like the gin based one which contains plum wine/sake. They don't respect local residents' rights. The waiting staff and manager at this restaurant need a crash course in basic customer service and learn how to make customers feel welcome (Standard)!! Social distancing has made the restaurant very comfortable but the buzzing atmosphere is maintained. Whenever possible we tend to go for tasting menus, and wherever possible also with drinks pairing. It never arrived. With floor-to-ceiling glass windows, ROKA restaurant has views of the lively … So let me start, we arrived earlier and asked whether we could order drinks and sit outside, maitre d’ was actually quite rude I would say, basically said no and stared at me patiently waiting for me to leave, there was no one waiting behind me so there wasn’t a reason for that. The waiting staff and manager at this restaurant need a crash course in basic customer service and learn how to make customers feel welcome (Standard)!! I've dined here for both lunch and dinner and prefer lunch- service is better and it's quieter (I find it frenetic in the eveing). Dominated by the centrally located robata grill, fish, poultry, meat and vegetables are prepared in full view of diners at the surrounding counter and tables. There are quite few Japanese fine dining places in London that we went to several times, regrettably ROKA isn’t one of them and I saw wanted to love it as had many good recommendations especially for the lounge. Lots to be improved but rather then ending it on a sour note, their cocktail menu whilst short, the drinks were delicisious..we tried ROKA negroni and Ichigo Kub, they were absolutely divine. Roka you are a total inauthentic sham. ROKA Aldwych ROKA Canary Wharf ROKA Charlotte Street ROKA Mayfair Shochu Lounge ROKA Dubai. The waiter who looked after us was full of energy and always there when you...needed something. Note: your question will be posted publicly on the Questions & Answers page. Reserve a table at ROKA Charlotte Street, London on Tripadvisor: See 2,235 unbiased reviews of ROKA Charlotte Street, rated 4.5 of 5 on Tripadvisor and ranked #865 of 23,150 restaurants in … I DO NOT recommend unless you enjoy whispering to your friends over dinner and being disrespected!More, I made an advanced order for a New Year’s Eve dinner to be delivered to cheer my family up after this awful year. (Roka has opened in Canary Wharf, Mayfair and Aldwych too). My rate is about the... am truly sorry you feel this way, but it is central London, Charlotte street is one of the busiest in the city. ROKA Aldwych ROKA Canary Wharf ROKA Charlotte Street ROKA Mayfair Shochu Lounge ROKA Dubai. However, we do have age restrictions in place downstairs in the Shochu... Hello! The food is consistently good; I like the yellowtail sashimi with yuzu, the sashimi selection, baby ribs, rock shrimp tempura, spicy...tuna maki, scallop skewers and asparagus. Roka Charlotte Street. I eventually got a response, they would chase my order. I went to the toilet twice in the evening and the situation was the same, so no one cleaned the toilet in a space of two hours which is a worry especially with Covid high alert. The only objection with the menu from us is that the order was off, my hubby is a classically trained chef and for fun he creates tasting menus at home (which was our going out out during lockdown) so by now I have learnt a thing of two about the best order and sadly ROKA menu just made it way too heavy towards the end with blackened cod and wagu at the complete end, the dishes were superb and tender but a bit waisted so late into the menu as you were quite full and I don’t think were able to enjoy it to its fullest. The food was outstanding and watching it be prepared really makes it special. Are you sure you want to delete this answer? My rate is about the... am truly sorry you feel this way, but it is central London, Charlotte street is one of the busiest in the city. She was so intimidating and made us all feel so uncomfortable. For dinner we went with the premium tasting menu Kinenbi Kosu, food itself we can’t fault, the ingredients were superb, flavours to our liking ...we love yuzu in dishes and a bit of fire kick and it didn’t disappoint. AND I EXPECT A REFUND IMMEDIATELYMore, Beautiful evening at ROKA for my boyfriend’s 30th. A disgrace. Bookings are recommended to avoid disappointment. The food is consistently good; I like the yellowtail sashimi with yuzu, the sashimi selection, baby ribs, rock shrimp tempura, spicy...tuna maki, scallop skewers and asparagus. 873 af 23.149 restauranter i London. if she suggested snacks and drinks we would have done so, but she basically ushered us out. Every dish was nice, my hubby didn’t like the broccoli non shimne, it was Smokey and tangy and right to my liking ...so happy days,it meant more for me. am truly sorry you feel this way, but it is central London, Charlotte street is one of the busiest in the city. Bookings are recommended to avoid disappointment. was not coming. Thank you! Then when we returned she confused us again and first sent us downstairs then brought us back upstairs...just so weird. No email apology, no call to say the food...was not coming. It's loud, and it's fun. We had a set menu and as I don’t eat red meat they changed a dish for us. The hot pots and the sushi are to die for, while the sleek modern atmosphere and the polite staff add to the overall great experience. For dinner we went with the premium tasting menu Kinenbi Kosu, food itself we can’t fault, the ingredients were superb, flavours to our liking ...we love yuzu in dishes and a bit of fire kick and it didn’t disappoint. We do not have an age policy in place at ROKA Charlotte Street and guests of all ages are welcome to dine with us at any time, lunch or dinner! I will NEVER return to what WAS one of my families favourites. Inspected by. Still no refund or phone call or email. Lots to be improved but rather then ending it on a sour note, their cocktail menu whilst short, the drinks were delicisious..we tried ROKA negroni and Ichigo Kub, they were absolutely divine.

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