The only way you could get to it is if you used something like an ‘onSubmit’ client script to put the label value in a field so that it would be available to the producer script. These scripts are still incredibly helpful even though we now have the option to run UI Policies on Catalog Item/Request Item/Catalog Task. Save the record. 2. Right click to add new variable for subcategory Once these items are in place, your Category and Subcategory fields on your record producer will be functional and your Subcategory field will dynamically be filtered and driven by the Category field. Variable attributes: ref_qual_elements=category . Leave A Comment Cancel reply. Navigate to the catalog item to be updated. Right click to add new variable for category; Create reference to category on the incident table as shown. * In this example the advanced qualifier of a variable on Record Producer will be set only showing the hardware for the caller. by Scott Poling For those of you working with record producers and building out dynamic pages, you may be aware that this can be a bear to work with. Steps to reproduce: 1. ... C. producer.variable_name D. current.variable_name Create a multi-row variable set with a few variables in it. Copying variables into the Description field provides a way to search on and parse through information from catalog item or record producer variables. Below is the onAfter script: (function runTransformScript(source, map, log, target /*undefined onStart*/ ) {//Create Questions in Record Producer var irpVariables = new GlideRecord("u_imp_irp_variables"); Here’s another example that shows how you can access record producer variables using the ‘producer’ object. I use these scripts when I have a complicated Record Producer with multiple UI policies to hide the unneeded variables on the … Below is the script I use to skip the first variable in a record producer and only display the remaining variables. If you want to skip the first two variables, all you need to do is add another .next (); before the while loop. In the example below, it uses a Script Include and Client Script to set the Department field on a form based on the Requested For user. Which one of the following is proper syntax for accessing values of variables from a Record Producer script field? When use script to order record producers with multi-row variable sets, the generated record has unexpected variables displayed in the variable editor in random order. ServiceNow - Dependent Variables on Record Producer in Service Catalog. Create Two Variables for Category\Subcategory. This script takes the values of the ‘caller_id’, ‘cmdb_ci’, and ‘contact_me’ variables, and combines them to be populated into the ‘work_notes’ field on the generated record. Make sure the record producer table has variable editor configured as per the following DOC: Check the Override reference qualifier and populate the Reference qualifier field with your script include. This script just changes the label client-side so there’s no access to it when you’re using the server-side record producer script. The above script will create the actual Record Producers, the onAfter will assign the existing variable sets and create the new variables. Script Include You can use similar GildeRecord scripts on the client side, except you should enclose them in a GlideAjax Query. Follow these steps to extend the Record Producer for submitting a new incident. Comment.

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